When your PowerDown account was registered, a login user was also created for your personal use.

You can create additional users as required to control access to your PowerDown account. Each user has a unique login identity and can have roles assigned that limit their authorized access.

Each user can create their own personal resource schedules.

To edit or add users, go to the Account Users page.

Create Users

When you create a user, you specify the user's first and last name and a contact email address. The contact email address will be the user's login user name. The user will be prompted to create a password when they first log in. The email address is not used for PowerDown security status notifications or account billing.

Create User

You also specify the initial team for the user to join. You can add the user to other teams from the Modify Team page.


Currently three user roles are supported:

All users can create personal schedules and view the resource state. The user role does not permit access to billing, creating new users, teams or other account wide activities. The lead role can access team related tasks while the admin role has full account access.

Password Reset

Administrators can request a password reset for any account user from the Modify User page. This will cause a password reset email to be sent to the user.


© SenseDeep® LLC. All rights reserved. Privacy Policy and Terms of Use.