FAQ

Navigation

The PowerDown App user interface is designed to provide you with a convenient top-level cloud status and operations dashboard.

nav

The navigation bar at the top of the screen has the following elements:

Reorder icon

The reorder icon will shrink the screen real estate occupied by the sidebar navigation icons. Clicking again will restore them to full width.

Pending Alert Notices Dropdown

The pending alert drop-down will list the most recent 5 alert notices. You can click on an alert to display full details of the alert.

nav-alert

Login Email

The navigation bar will display your current login email address. To log out, click on your email address to display a logout option and select that.

Below the login email will be displayed the last time you logged in. This is an important security check.

nav-last-login

Help

The help menu option at the right-hand end of the navigation bar will invoke the Help Center and display specific help for the screen you are viewing.

logo

The help center is a floating panel that will retract when you click anywhere outside the Help Center.

Support Help

At the bottom right of each screen is a floating chat icon.

logo

When clicked, this displays the support chat panel and you can send messages to our support team. We typically respond to messages within a few hours.

Help

See Also

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